Privacy Policy
Welcome to JingwieÂ
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our multi-vendor eCommerce platform By accessing or using our Platform, you agree to this Privacy Policy.
1. Information We Collect
We collect the following categories of information:
A. Personal Information
When you create an account, place an order, or register as a vendor, we may collect:
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Full name
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Email address
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Phone number
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Billing and shipping address
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Payment information
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Tax identification (for vendors)
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Government ID (if required for vendor verification)
B. Account Information
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Username and password
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Order history
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Wishlist and preferences
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Communication records
C. Payment Information
Payments are processed through third-party providers (e.g., Stripe, PayPal). We do not store full credit/debit card details.
D. Automatically Collected Information
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IP address
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Browser type
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Device information
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Cookies and tracking technologies
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Pages viewed and time spent
2. How We Use Your Information
We use collected information to:
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Create and manage accounts
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Process transactions
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Enable vendor product listings
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Facilitate communication between buyers and vendors
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Provide customer support
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Improve our platform
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Send promotional communications (with consent)
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Comply with legal obligations
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Prevent fraud and enhance security
3. Multi-Vendor Data Sharing
Because we operate a marketplace:
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When you purchase from a vendor, your necessary order information (name, shipping address, contact details) is shared with that vendor to fulfill the order.
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Vendors are required to use customer data only for order fulfillment and legal compliance.
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We are not responsible for misuse of data by vendors outside our platform.
4. Legal Basis for Processing (If Applicable – e.g., GDPR)
We process personal data under the following legal bases:
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Contract performance
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Legal obligation
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Legitimate interest
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User consent
5. Cookies and Tracking Technologies
We use cookies to:
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Remember user preferences
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Enable shopping cart functionality
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Analyze traffic
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Deliver personalized content
You may disable cookies in your browser settings, but this may affect functionality.
6. Data Retention
We retain personal information:
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As long as your account is active
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As needed to fulfill orders
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To comply with legal requirements
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To resolve disputes
7. Data Security
We implement:
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SSL encryption
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Secure payment gateways
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Access control systems
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Regular security monitoring
However, no system is 100% secure.
8. Your Rights
Depending on your location, you may have rights to:
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Access your data
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Correct inaccurate information
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Delete your data
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Restrict processing
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Object to processing
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Data portability
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Withdraw consent
9. Vendor Responsibilities
Vendors on our platform agree to:
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Use customer data only for fulfilling orders
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Comply with applicable privacy laws
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Maintain adequate security safeguards
We reserve the right to suspend vendors who violate privacy requirements.
10. Third-Party Services
We may use third-party services for:
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Payment processing
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Shipping
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Analytics
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Marketing
These providers have their own privacy policies.
11. Children’s Privacy
Our platform is not intended for children under 13 (or applicable age in your jurisdiction). We do not knowingly collect data from minors.
12. International Data Transfers
If you access our platform from outside [Your Country], your information may be transferred and processed in [Your Country].
13. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.
14. Contact Us
If you have questions about this Privacy Policy:
Jingwie
Email: [email protected]
Phone: +233209583960
Who we are
Suggested text: Our website address is: https://jingwie.store.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.